[P2] Customer Experience Powered by Empathy with Chad Alessi

09/04/2021 45 min
[P2] Customer Experience Powered by Empathy with Chad Alessi

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Episode Synopsis

[PT. 2] This week on Growth Hacks, we’re joined by Chad Alessi, co-founder, and partner at Navstella.
In this episode, we cover:
Understanding the goals of a midsize company in comparison to a larger corporation
Finding solutions within the data we analyze
Shrinking attention spans and restlessness of consumers
Creating a positive environment for employees and customers
Uncovering which technology fits with which company

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