Listen "[P1] Customer Experience Powered by Empathy with Divya Visentini"
Episode Synopsis
This week on Growth Hacks, we’re joined by Divya Viscentini, co-founder and partner at Navstella.
In this episode, we cover:
Uncovering purpose and meaning behind Navstella
Learning the difference between customer service and customer experience
Training both employees and customers
Creating a company that centers on people helping people
Understanding how marketing differs from traditional advertising
In this episode, we cover:
Uncovering purpose and meaning behind Navstella
Learning the difference between customer service and customer experience
Training both employees and customers
Creating a company that centers on people helping people
Understanding how marketing differs from traditional advertising
ZARZA We are Zarza, the prestigious firm behind major projects in information technology.