Digital Journeys, Data Quality, and Honesty in Compliance

08/08/2025 6 min

Listen "Digital Journeys, Data Quality, and Honesty in Compliance"

Episode Synopsis

This episode explores the FCA’s latest findings on digital customer journeys, data quality, and the non-negotiable importance of truthful regulator communication. Vicky and Rachel break down what it takes to stay compliant and deliver great outcomes for customers, supported by actionable insights and real-world examples.