Establishing trust and open dialogue between IT and OT teams is crucial to the success of implementing new cybersecurity measures, yet it’s something that can be overlooked. Taking time to understand the other team’s priorities regarding operations is invaluable despite how tricky it might be given differences in process, business rhythm, and work culture. Tune in to the conversation with Steve Applegate, Chief Information Security Officer at Dragos, as he shares career wisdom from his experience bridging IT and OT communities for more secure operations. He speaks on leading by listening, minimizing the use of fear, uncertainty, and doubt in conversations, and recognizing the impact a threat or patch has on plant operations and even safety. Check out this episode for expert advice to bolster your role in championing your organization’s security journey.

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