ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Episode 89 - Exceeding Customer Expectations: Part 2"
Episode Synopsis
Marriam-Webster defines the word "lagniappe" as a small gift given to a customer by a merchant at the time of a purchase. In this episode of the Aviation Business Podcast, you'll learn the concept of lagniappe and how it relates to exceeding customer expectations.
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