In the last episode of Auto Supply Chain Prophets, host Jan Griffiths and guests Cathy Fisher and Terry Onica discussed the evolution of supply chain management in a global marketplace. They agree that the pandemic served as a wake-up call for business leaders who thought Industrial Age management systems were good enough for the 21st century.This time around, Cathy and Terry turn the tables and pick Jan’s brain to find out what she’s observed in her three-plus decades in the automotive industry. Download the 24 processes e book here Themes discussed in this episode: The magic of setting foot on a shop floor for the first timeThe value of working in a different industry for a whileExpectations versus reality, once you make it into the C-Suite Why "command and control" supply chain models don’t apply nowHow leadership in an ecosystem model is about interdependent relationships, not about assigning blame when issues arise in the supply chainFeatured on This Episode: Name: Jan Griffiths Title: President and Founder, Gravitas DetroitAbout: A veteran executive in the automotive industry, Jan previously served as chief procurement officer for a $3 billion, Tier 1 global automotive supplier. As the president of Gravitas Detroit, Jan provides online courses, speeches, podcasts and workshops designed to empower authentic leadership and accelerate high performance teams. Jan is the host of the Finding Gravitas podcastConnect: LinkedInName: Cathy FisherTitle: Founder and President, QuistemAbout: Cathy’s firm Quistem helps companies, particularly in the automotive industry, eliminate customer complaints and increase profits. She has worked in the automotive supply chain since the 1980s, when she started her career at General Motors. Connect: LinkedIn Name: Terry Onica Title: Director, Automotive at QADAbout: For two decades, Terry has been the automotive vertical director of QAD, a provider of manufacturing Enterprise Resource Planning (ERP) software and supply chain solutions. Her career began in supply chain in the late 1980s when she led a team to implement Electronic Data Interchange (EDI) for Ford assembly and component plants.  Connect: LinkedInAt the heart of The Prophets’ vision are “The 24 Essential Supply Chain Processes.” What are they? Find out, and see the future yourself. Click here Episode HighlightsTimestamped inflection points from the show[1:19] From farm to table saw: Jan recalls being a “rebellious, passionate farmer’s daughter from Wales” who...

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