Leveraging AI to Increase Sales Conversions with Danielle Mills Walden of Upstart and Evan Driscoll of Audi Jacksonville

06/06/2025 12 min

Listen "Leveraging AI to Increase Sales Conversions with Danielle Mills Walden of Upstart and Evan Driscoll of Audi Jacksonville"

Episode Synopsis

In this ASOTU CON 2025 episode, Nick Askew sits down with Danielle Mills Walden from Upstart and Evan Driscoll of Audi Jacksonville to explore how AI-powered financing is transforming dealership operations and expanding customer access. With real-world insights from both the provider and the practitioner, the conversation covers everything from instant approvals and improved profit centers to the ethical implications of AI-driven lending.Danielle breaks down how Upstart’s technology leverages thousands of data points—beyond just credit scores—to approve more buyers, faster. Evan shares how the software helped his luxury dealership close deals that would have previously been lost, especially among first-time buyers and customers with thin credit files. Together, they make a compelling case for AI as not just a tech upgrade, but a competitive advantage and a tool for financial inclusion.Learn more about Upstart at https://www.upstart.com/dealers/Learn more about SpaceAuto at https://space.auto/Timestamped Takeaways0:00 Intro0:59 What is Upstart and how it supports dealers1:55 AI speeds up approvals and eliminates underwriter bottlenecks3:13 Instant approvals improve customer experience and cash flow4:16 How AI uses alternative data to approve more buyers6:07 AI as a tool for inclusion—not discrimination7:34 Overcoming resistance from dealership staff9:38 Upstart picks up 5–6 extra deals monthly10:35 When paychecks grow, minds open

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