Conflict De-Escalation: A Vital Skill for Convenience Store Owners

07/01/2024 40 min Episodio 22
Conflict De-Escalation: A Vital Skill for Convenience Store Owners

Listen "Conflict De-Escalation: A Vital Skill for Convenience Store Owners"

Episode Synopsis


In this episode, we'll explore the stages of conflict escalation and effective de-escalation strategies and engage in practical role-play exercises to sharpen your skills.