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AO on Air

AO on Air

Por: RNCN

Bringing you and your business the right insight, tips, and ideas for the future of workforce management and employee productivity.

39 episodios disponibles

Latest episodes of the podcast AO on Air

Capacity23 Nashville Preview - AOTv 13/10/2023

Episode 35: Service forecasting & planning - taking the guesswork out of SLAs 28/08/2023

Episode 34: Can you stop attrition before it is too late? 27/04/2023

Episode 33: What does 2023 hold in store for Ops teams? 21/02/2023

Episode 32: How many people do I need in my Ops team? 09/02/2023

Episode 31: The role of AI & ML in Operations Management 23/01/2023

Episode 30: 5 ways Ops teams can plan for recession 07/12/2022

Episode 29: Expert advice for health plan leaders in turbulent times 16/11/2022

Episode 28: CRMXchange and SWPP - How the Front Office and Back Office help each other 02/11/2022

Episode 27: Preparing for all Economic Conditions 20/10/2022

Episode 26: Jane Pretty, Martin Hogg, and Rosalie Spies 10/10/2022

Episode 25: Meet the new CMO at ActiveOps (Bhavesh Vaghela) 14/09/2022

Episode 24: 4 Key Points for Recession-proofing 07/09/2022

Episode 23: Christopher Matz & Tom Frosina 23/08/2022

Episode 22: ControliQ, CaseworkiQ, and WorkiQ 09/08/2022

Episode 21: Kevin Lasitz and a Seamless Connected Experience 29/07/2022

Episode 20: Peter Cregg and Innovations for Casework 06/07/2022

Episode 19: An interview with Melissa Gagnon from TD Bank about all things WFM 28/06/2022

Episode 18: Employee Engagement and Wellness 16/06/2022

Episode 17: The Cost/Quality Service Agenda for Banking w/Martin Hogg 11/05/2022

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