In this episode of Andrea Lake 101, Andrea discusses the recent successes and challenges faced by her company, Sticker Junkie. She shares insights on closing a Fortune 100 client, the importance of white glove customer service, and the dynamics of scaling a business. Andrea emphasizes the need for human interaction in customer service, the significance of client appreciation, and the impact of wage disparities on employee well-being. The episode also touches on community engagement through internships and the company's future growth goals.Want more Andrea Lake on the go? Listen to this episode wherever you get your podcasts ⁠⁠https://podcasters.spotify.com/pod/sh... Or Watch this episode on YouTube ⁠/ @andrealake101 Follow Host, Andrea Lake on Instagram / andrealake101 And don’t forget to buy your stickers from ⁠https://stickerjunkie.com/⁠, use the promo code ANDREALAKE101 to save 10 % off!00:00 Introduction to Sticker Wars00:58 White Glove Customer Service05:44 Scaling Challenges and Team Dynamics09:55 The Importance of Human Interaction in Customer Service16:37 Building Client Relationships and High Touch Service21:23 Community Engagement and Internships25:51 Innovations in Product Offerings33:00 Financial Growth and Employee Welfare41:10 Conclusion and Future Outlook

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