Every institution goes through distinct eras marked by changes in leadership, campus growth, athletic transitions, and evolving academic priorities. But how do these shifts shape the way alumni see their alma mater and engage with it over time?
In this episode of Alumless, Ryan and Chris sit down with Chris Grugan, Vice President for University Advancement at Bentley University, to unpack how the school’s identity has evolved and what that means for its alumni and family engagement strategy. Chris G. shares how Bentley’s business-focused ethos presents both opportunities and challenges and how integrating the Pulsifer Career Center within advancement strengthens lifelong value for alumni.
In the bonus segment, the conversation turns to metrics, pipeline health, and the changing expectations of Bentley graduates. Chris offers candid insights on how to move from transactional to transformational engagement and what success looks like in today’s advancement environment. Plus, don’t miss the team’s Friday Cheers to wrap up the episode.
Thanks to Protopia, AlumniQ, and Version2.ai by Givzey for being amazing presenting sponsors.

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