Simrat Singh, Co-Founder at Hooman Labs. Hooman Labs a startup building voice agents to help companies communicate with their customers over calls more efficiently.Episode Highlights:- From consulting at McKinsey to private equity, Simrat realized he wanted a more hands-on role in building businesses, leading him to co-found Hooman Labs.- After exploring edtech and healthcare, Simrat and his co-founders pivoted to voice AI, recognizing a strong demand from companies struggling with call center inefficiencies.- Hooman Labs’ approach focuses on automating 80% of customer interactions end-to-end, integrating directly with CRMs and backend systems to resolve issues without human intervention.- Unlike Western markets where cost savings are the primary driver, Indian businesses prioritize efficiency, workforce stability, and improved customer experience over just reducing costs.- Simrat emphasizes that AI startups don’t need deep technical expertise but rather a clear understanding of how to solve real business problems using existing AI tools, prompt engineering, and API integrations.------------------------------------------------Connect with Simrat Singh:https://www.linkedin.com/in/simratsingh96/https://hoomanlabs.com/Connect with Demetrios:https://www.linkedin.com/in/dpbrinkm/Connect with Deepgram:https://deepgram.com/https://www.linkedin.com/company/deepgramhttps://twitter.com/deepgramaihttps://www.facebook.com/deepgram/Join the Deepgram Discord Server!https://discord.com/invite/xWRaCDBtW4

Ver todos los episodios