AI CX Innovators

AI CX Innovators

Por: Level AI
Join us as we bring together enterprise CX leaders and innovators to discuss how AI is reshaping the future of CX, explore emerging opportunities, and share insights on where the industry is headed.
12 episodios disponibles

Latest episodes of the podcast AI CX Innovators

The 3-action formula that predicts above-average customer retention | David Melendez 04/12/2025
S&S Activewear’s Laura Turner on Technology Adoption without Perfect Data Infrastructure 20/11/2025
The birthday gift test: How to measure if your AI personalization actually knows customers 06/11/2025
How CarParts.com Serves 43 Million Customers: Why Traditional System Integration May Become Obsolete 03/10/2025
NICE inContact’s Founder and ex-CEO Paul Jarman on Micro-Understanding for Technology Leadership 18/09/2025
Notion's Emma Auscher on Creating "Everyday Luxury" AI Experiences 14/08/2025
Wayfair's Shantanu Das on Three Key AI Value-Creation Modes 05/08/2025
AT&T's Deepak Sharma on Why AI That Feels Like Magic Is AI That Works 18/07/2025
QuinStreet’s Tyler Orrell on Challenging “Upper Right Quadrant” Thinking 16/06/2025
Carta’s David DeMarco on Preserving Human Touch for High-Stakes Financial CX 27/05/2025
Wayfair’s Prasanna Chand on Using AI to Predict Customer Satisfaction 30/04/2025
AI Adoption in CX Teams with Andy Yasutake, Leader at Edgevana, ex-AirBnB, LinkedIn, & eBay 13/03/2025
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