SummaryIn this conversation, Cindy Free discusses the misconceptions surrounding AI and job loss, emphasizing that while AI may change the nature of work, it won't eliminate jobs entirely. She advocates for companies to embrace technology to enhance their operations and client services, suggesting that automation can coexist with human support. The discussion highlights the importance of adapting to technological advancements in various industries.TakeawaysThe belief that AI will completely take jobs away is a myth.Companies need to embrace AI in their operations.Automation can enhance client services without replacing human interaction.Providing clients with self-service options is essential.Technology should be built to support client needs.AI can help clients access information more efficiently.Human support should always be available when needed.Templates and guides can facilitate self-help for clients.Webinars can serve as valuable resources for clients.Adapting to technology is crucial for business success.

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