Summary: Difficult conversations are something that people rarely look forward to. The reality is ignoring a situation and hoping that it will resolve itself, rarely works. Join us to learn how to confidently step into a tough conversation and promote open communication.

Intended Audience: Anyone who wants to be more effective when faced with a tough conversation.

Objectives: At the end of the webinar, participants will be able to...
- Identify talking points before you start talking
- Create a communication safe zone
- Establish agreements and accountability

Continuing Education is available for this webinar! The Midwest Center for Occupational Health and Safety offers 0.1 CEU or 1.0 contact hours of participation. This course is eligible for 1.0 CPH Recertification Credits and is sponsored by the University of Minnesota School of Public Health, an approved provider of CPH Recertification Credits by the National Board of Public Health Examiners. The following groups of professionals have been able to use these CEUs in the past; Industrial Hygiene (CIH), Certified Public Health Professional (CPH), Certified Safety Professional (CSP), Nursing (RN, LPN), Social Work (LSW), Occupational Therapy (OT), Physical Therapy (PT), Audiology (ABA), and others. Please contact your accrediting agency regarding any questions about receiving credits.

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