In this episode, James talks with Nikki Ostrander, Owner of Vault Insurance & Risk Management.

To learn more about Vault Insurance & Risk Management. visit https://www.vaultinsure.com/.
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Episode Highlights:

Nikki shares that her mom who was in the insurance industry inspired her to become an agent which led her to start her agency and bring on her best friend and husband to build their dream. (3:49)


Nikki shares her experience of finding a unique commission structure that works for her and her agency, highlighting the importance of individualized approaches in the industry. (8:36)


Nikki believes that treating people right, doing the right things, and showing a smile can lead to positive outcomes, especially in small towns. (13:30)


Nikki emphasizes the importance of having the right team members and support system to maintain balance and handle the demands of a growing business. (18:44 )


Nikki discusses the importance of maintaining connections with other agents and brokers to stay informed about industry developments and potential opportunities. (26:26)



Key Quotes:

“If you treat people right, and you do the right things, and you show up with a smile on your face, people are going to know, people are gonna talk about it.” - Nikki Ostrander

“It's about having the right pieces in place to make things flow and go. Because if you don't have the right pieces in the place to move forward, things get unbalanced and they get hectic.” - Nikki Ostrander

“It's all about relationships and keeping the relationships good and the lines of communication open.” - Nikki Ostrander 

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