Episode 95 | Key Performance Indicators

10/02/2021 21 min
Episode 95 | Key Performance Indicators

Listen "Episode 95 | Key Performance Indicators"

Episode Synopsis

Whether we know it or not, we are always collecting data that can be an indicator of how well we are performing. Key Performance Indicators (KPIs) provide a focus for strategic and operational improvement, create an analytical basis for decision making and help focus attention on what matters most. As Peter Drucker famously said, “What gets measured gets done.”