Advice from a Call Center Geek!

Advice from a Call Center Geek!

Por: Thomas Laird
Advice from a Call Center Geek is a weekly podcast with a focus on all things call center and contact center. Tom Laird, CEO of 600+ seat award-winning BPO, Expivia Interaction Marketing and Ai auto QA startup OttoQa, ICMI Top 25 Contact Center thought leader discusses topics such as call center operations, hiring, culture, technology, and training while having fun doing it! 
245 episodios disponibles

Latest episodes of the podcast Advice from a Call Center Geek!

Mostrando página 5 de 13

Discussion with Nick Corso, Community Success Lead at Veefriends (Gary Vee NFT Project) 18/10/2022
New Technology in Your Call Center-Setting it up and the Resources Needed 06/10/2022
My Take on Sanas Voice Product Controversy 23/09/2022
10 Unique use Cases for Speech Analytics- 2022 16/09/2022
Unique Contact Center Agent Engagement Ideas 07/09/2022
Money Saving Tips for Buying a New Contact Center Platform (CCAAS) 25/08/2022
When Good Times Go Bad- Handling Confrontation in Your Contact Center 19/08/2022
My 5 1/2 Favorite Call Center Metrics 10/08/2022
2022 Second Half Kickoff Episode- Overrated or Underrated, What Do you Think? 05/08/2022
7 Tips to Help Your Contact Center During Economic Downturns 28/06/2022
CCW Vegas 2022 The Good, the Bad, and What's Missing 22/06/2022
ACG Office Hours Ask Me Anything 6.17 20/06/2022
Deep Dive in Contact Center Ai with Level-Ai CEO Ashish Nagar 13/06/2022
ACG Office Hours AMA 6.10! 12/06/2022
A Conversation and QA with CX Rockstar James Dodkins 06/06/2022
Advice from a Call Center Geek Office Hour AMA 5.27 27/05/2022
Why Blockchain Technology will be More Disruptive than Ai in the Contact Center Over the Next 10 Years 26/05/2022
Advice from a Call Center Geek Office Hour AMA 5.13 17/05/2022
The Contact Center of 2030 and Beyond 10/05/2022
A Discussion on Contact Center WFH Security with Andrew McNeile- Chief Customer Officer at ThinScale 05/05/2022
« Primera ‹ Anterior 1 ... 3 4 5 6 7 ... 13 Siguiente › Última »
© 2003-2026 ZARZA | AHEAD OF OUR TIME
privacy policy
In God we trust In God we trust
PreSales Questions? Click Here
or call our toll-free line at +1-888-5002068 Miami, Florida, USA