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Listen "Beyond the Booking: Karen Stephens on Human Connection, Hospitality, and the New Era of Travel"
Episode Synopsis
In this episode of Adventures in Business, we sit down with hospitality trailblazer Karen Stephens, CMO of Revinate, to talk about what today's travelers actually want. From the new frontier of AI in hospitality to building long-term customer relationships through data and storytelling, Karen shares fresh insight on how to market smarter while keeping the human element at the core. Whether you're in events, travel, marketing, or leadership, this episode is packed with sharp takeaways and memorable moments. Tune in to hear how Karen went from front desk agent to CMO, and how her love of connection continues to shape her work. 🔗 Follow Karen Stephens on LinkedIn and check out the Hotel Moment podcast
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