There are almost always differences between reality and perception. The art is to first understand how our perception is formed. Ladder of Inference developed by the American Chris Argyris, a former professor at Harvard Business School, in 1970 is one of the best tools. Then, it is important to know how to act to minimize the differences. Perception Semicircles for Leadership Decision Making is a proper tool to guide how to act. https://www.linkedin.com/pulse/perception-semicircles-adam-karnama

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