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Listen "Accelerating Excellence, Episode 11: Delivering Corrective Feedback: The 6-Step DIRECT Model"
Episode Synopsis
One of the biggest challenges leaders face is delivering corrective feedback. Many managers don't handle the conversation well or they avoid the conversation altogether. In this episode, Del will explain his DIRECT Model that any manager can use to address performance issues with both sensitivity and candor. The episode concludes with 7 Principles of Effective Feedback. Download the DIRECT Model One-Sheet Resource Guide here.
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