On today's episode, Susanna and Lars are joined by Dr. Alyssa Orlando, Senior Director of Graduate and Professional Enrollment at Clark University in Worcester, MA. Dr. Orlando has recently completed her Ph.D., focusing her research on identifying and overcoming inherent bias in a holistic masters degree admissions process.The conversation covers many topics, including bias in enrollment, the challenges in today's international recruitment landscape, and building trust across offices. We also discuss Dr. Orlando's research at length and the types of "first jobs" that can help bring unique tools to an admissions office. There is also talk of the benefits of ice-cream and snacks on office morale! 😊Whether you're a seasoned enrollment professional or just starting out, join us as we uncover the tools, techniques, and insights to elevate your institution's recruitment efforts!AACRAO members can access Dr. Orlando's research here: https://www.aacrao.org/research-publications/quarterly-journals/sem-quarterly/article/volume-13/issue-2/potential-bias-within-holistic-master-s-admission-processes. Individual requests for copies can be sent to: [email protected] for help with your enrollment strategy? Reach out to us at enrollmentFUEL.com.

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