Transforming Legacy Banking: A Conversation with Enda Murtagh

01/10/2024 39 min Temporada 1 Episodio 5

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Episode Synopsis

Enda Murtagh, Head of Business Transformation at Permanent TSB, discusses the challenges and opportunities of transforming large, slow-moving companies and implementing AI. He emphasises the importance of understanding the size and scale of change required and getting buy-in from employees. Enda also highlights the need for transparency and explainability in AI models, particularly in the banking sector, where trust and customer protection are paramount.