In this segment, we tackle the sometimes unrealistic expectations for team performance and the inevitability of human error. As a CEO, it's crucial to acknowledge that mistakes will happen, but they can be minimized through effective systems and processes. I share my perspective on why a zero margin of error is unrealistic and emphasize the importance of transparent conversations about mistakes. We delve into how proper onboarding and well-defined Standard Operating Procedures (SOPs) can significantly reduce errors, ensuring that once a mistake is identified, it's not repeated. Tune in to learn how to build a resilient team that grows stronger through clear expectations and structured support.

Listen to the full episode here
Apple Podcasts: https://podcasts.apple.com/us/podcast/ep5-the-secret-to-happy-employees-how-to-build/id1708432031?i=1000632229989
Spotify: https://open.spotify.com/episode/3Cr6lHxSAw4AAhgTRJ80hs?si=de5f7266bd3e4ee0
Youtube: https://www.youtube.com/watch?v=NTEdj5U2xbY

RESOURCES:
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Dr. Erica Jordan-Thomas 

IG | @e_jordanthomas
LinkedIn | @erica-jordan-thomas-ed-l-d-86314764 
Facebook | @EJTConsultingLLC 

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7-Figure Educator is produced by EPYC Media Network

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