The Greatest Leadership Lesson Mark Miller Taught Me

17/06/2025 10 min Temporada 1
The Greatest Leadership Lesson Mark Miller Taught Me

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Episode Synopsis


Great teams don’t just happen—they’re built. In this episode of 10-Minute Masterclass, Trey Sheneman shares a powerful leadership lesson from Mark Miller, former SVP of Leadership at Chick-fil-A and author of The Secret of Teams. Trey breaks down how elite teams go beyond talent to build skill, culture, and connection. If you’re building a team that’s not just productive, but powerful—this one’s for you.Key TakeawaysTalent alone isn’t enough—you also need skill development and community.The best teams feel ownership, not just job titles.The 3 ingredients of great teams from The Secret of Teams:- Talent – Get the right people in the right seats. Start with role clarity.- Skill – Provide training, mentorship, and continuous development.- Community – Build belonging through shared wins, personal connection, and fun.Celebrate personal wins—not just KPIs—to create buy-in.Create systems to mentor, upskill, and integrate new team members.Timestamped Highlights [00:00] – The best teams win because of leadership, not just talent.[01:30] – Shoutout to Chick-fil-A and leadership mentor Mark Miller.[03:00] – Summary of The Secret of Teams by Mark Miller.[04:00] – Ingredient 1: Talent – Define roles, hire for culture, and clarify expectations.[06:00] – Ingredient 2: Skill – SOPs, mentorship, and upskilling systems.[07:30] – Celebrate team growth and development publicly.[08:00] – Ingredient 3: Community – Build connection beyond the work.[09:00] – Practical ways to build team community and trust.[10:00] – Final challenge: Ask your team—do they feel like this is their team? Grab Mark Miller’s book The Secret of Teams here: The Secret of Teams by Mark MillerWant to work with Trey and his Team? Then go to Herald: 🔗 Herald – https://www.weareherald.co/  Want to connect with Trey for a follow up question?Find him on LinkedIn: 🔗 https://www.linkedin.com/in/treyshen/ Are you ready for predictable growth in your business? Check out the COMPASS: 🔗https://www.weareherald.co/compass Want to to learn Trey’s system for being a Fractional Growth Advisor and CMO? Grab the Training: 🔗https://www.thecompassmethod.co/crashcourse Connect with 10-Minute Masterclass Instagram: https://www.instagram.com/10minmc/ Trey’s Instagram: https://www.instagram.com/trey_sheneman Herald’s Instagram: https://www.instagram.com/herald_co