Episode NotesTaylor Austin introduces Principles with Purpose—a framework she uses to train and guide her team.Why honesty and transparency aren’t just “nice-to-haves,” but essential foundations for trust.The role of remembering your personal why in navigating the challenges of healthcare and leadership.How showing authentic care impacts not only patients but also culture, reputation, and referrals.The fine line between persistence and annoyance, and how to stay on the right side of it.Why every person deserves their own story—and how to avoid cookie-cutter communication.A bold reminder: healthcare isn’t a competition—it’s about human lives.
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