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Your Customer Is Speaking Up!

Por: OhMyCustomer

'Your Customer Is Speaking Up!' brings to you the stories of impactful customer conversations and the lessons brand builders can learn from it.

24 episodios disponibles

Latest episodes of the podcast Your Customer Is Speaking Up!

United Breaks Guitars 13/08/2024

Brewing Controversy: When Starbucks Stirred the Race Debate 14/08/2024

Domino’s Pizza: The Recipe for a Turnaround 15/08/2024

From Ocean to Outfit: Adidas' Wave of Change 16/08/2024

Target's Bull's-eye: Hitting the Mark in the Digital Age 17/08/2024

Navigating the 2024 Starbucks Crisis: Leadership Changes, Global Challenges, and Customer Experience 18/08/2024

From Showroom to Powerhouse: Best Buy's $39 Billion Comeback Story 19/08/2024

The iPhone Slowdown Scandal: How Apple's Silence Sparked Global Outrage 20/08/2024

Netflix: From DVDs to Streaming Domination - How Listening Transformed the Game 21/08/2024

Just Do It: Nike's Bold Stand with Colin Kaepernick 22/08/2024

Windows 10: How Microsoft’s Free Upgrade Transformed User Trust 23/08/2024

Tesla's No-Dealership Deal: Revolutionizing the Car Buying Experience 24/08/2024

Facebook's Privacy Fiasco: When Social Networking Gets Too Personal 25/08/2024

Accelerating Disaster: Toyota's $2 Billion Customer Oversight 26/08/2024

From Bias to Belonging: Airbnb's Battle Against Discrimination 27/08/2024

The Billion-Dollar Blunder: When Coca-Cola Forgot to Listen 28/08/2024

Rebuilding the LEGO Empire: A Blockbuster Comeback Story 29/08/2024

From Frustration to Innovation: How Apple Revolutionized the Phone 30/08/2024

Logo No-Go: How Gap's Rebranding Misfire Became a Customer Listening Masterclass 31/08/2024

Spotify's Secret Sauce: How Discover Weekly Revolutionized Music Streaming 01/09/2024

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