The IBM i GSC has long had the benefit of the experience of Hugo Del Castillo, having worked in various places in both the US and South America as a Systems Engineer, in Technical Support, and even in Sales. In this episode, Hugo talks in depth about the ENDJOBABN IBM i command, and we get to hear the trust behind one of the most amazing IBM i support stories ever -- the history of how a customer ended his OWN job, in a very abnormal way....Customers that have a job that will not end are encouraged to open a support ticket to IBM to get an expert involved who knows that area of the system best, and at a minimum, collect SERVICEDOCS before running the ENDJOBABN command so that the right diagnostic materials are collected. An IPL should be performed to clean up the system when possible.

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