[PRO Tips] Customer journey map: The key to understanding your customer

08/12/2024 12 min Temporada 2 Episodio 19

Listen "[PRO Tips] Customer journey map: The key to understanding your customer"

Episode Synopsis

Defining customer needs, problems, and interactions with your company may seem overwhelming and at times, unnecessary. However, understanding every customer’s experience at each stage of the customer journey is crucial for turning business insights into long-term improvement strategies.