"Radical Listening" means taking every opportunity to ask your workplace community what they want across a variety of channels and delivering results within 48 hours. In some cases done with the small, technically meaningless “Listen and Deliver” tight loops, and in some cases long and in-depth, "Deep Listen" cultural dives. And don't forget Bean Voting.
All these listening channels have very different goals, deliver different data but together form a more accurate picture of the current state of engagement and helps build trust in the process of data collection. The point is to maximally listen and quickly deliver for your community to build trust for when it counts: the engagement surveys.

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Fiona Passantino is an executive leadership coach, speaker and trainer, helping professionals engage with their teams and communities and increase their visibility and impact in complex, international organizations, working with groups or individuals. Culture can be fixed, and Fiona can help.

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