ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "S2E33. Managing Expectations to Increase Satisfaction"
Episode Synopsis
Who's Really the BossManaging Expectations to Increase SatisfactionDisappointment and frustration are often the direct result of mismanaged expectations. Marcus Dillon, CPA and Rachel Dillon have a candid conversation about managing expectations for yourself, clients, and team members. Rate of growth, discomfort of change, the onboarding process, and assimilating new team members are all areas DBA has seen both challenges and success. Listen to Who’s Really the Boss podcast to hear first hand how realistic expectations can increase satisfaction. #businessadvisors #financialservices #CFO #houstonadvisors #texasbusiness #whosreallytheboss #podcast #fractionalcfo #businessgrowth #values #leadership #relationships #accountingandaccountants #clientexperience
More episodes of the podcast Who's Really the BOSS?
Niching Down and Scaling Up
08/12/2025
Modernizing a 50-Year Legacy Practice
29/09/2025
A CPA's Guide to Adding Financial Planning
01/09/2025
In God we trust