This week – fans as customers, and what makes a great matchday experience? It's a timely question as Manchester United’s. new co-owner Sir Jim Ratcliffe has been talking up the possibility of replacing Old Trafford with a new ground next door to the existing site – one that might become a national stadium comparable to Wembley.But why do the Reds need a new home? And is what owners want from a stadium the same as supporters need?This week our special guest Paul May, Paul is co-founder of Trivandi, a business that grew out the success of the London Olympics & Paralympics, which he worked on for 7 years as Head of Venue Development. Paul worked across all of the venues for London 2012 including the six football stadia, one of which was Old Trafford. Trivandi have since worked on Villa Park, Brentford, Twickenham Stadium, Peterborough United and QPR as well as international venues in Europe and the Middle East.Presented by Adrian Goldberg - investigative journalist and West Bromwich Albion season ticket holder - and Charlie Methven, Charlton Athletic co owner, former director of Sunderland and boyhood Oxford United fan.Made by Adrian Goldberg and Jed Thomas for We Bring Audio. Socials by 11 29  Hosted on Acast. See acast.com/privacy for more information.

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