Being treated rudely at work can have a horrible impact on us. Unfortunately it's an all too common experience if you work in healthcare. And the consequences can reach far beyond the individual - affecting teams and patient care.In today's episode Paula talks to Dr Chris Turner (Consultant in Emergency Medicine and co-founder of Civility Saves Lives) about his work understanding and tackling incivility in healthcare.Civility Saves Lives website: www.civilitysaveslives.comLearning from Excellence website: www.learningfromexcellence.comI'd love to connect with you so come and find me on LinkedIn, Twitter or Facebook.Sign up to my weekly newsletter here to get updates about the podcast as well as psychology tips and insights direct to your inbox.Follow and subscribe so you don’t miss an episode!For more information about the Creative Restoration retreat for GPs on 1st October 2022 see the website: creativerestoration.org

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