We are talking about them and us and how we can make judgements on groups of people without getting to know them.

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00:00 Introduction 
02:20 Stereotyping 
03:40 Generalisations, Deletions and Distortions. 
05:40 Labels
09:25 Beliefs 
11:35 Language Barriers
12:55 Know your biscuits 
14:18 Missed opportunities 
14:55 Outro  

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