We recently found today’s topic on Facebook, the article said it’s too late to ask someone who already quit – why. The exit interview is too little too late, we need to find out before they leave what is going on with them.

Retention problems impacts most communications centers around the country, so let’s talk about finding out problems before its too late.

What about you, do you have these issues, let us know!

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With our podcast plays are passing 26,000 in over 45 countries we're not sure what you're listening to, but maybe you should be tuning into ours!!

Most episodes are about 15 minutes which is perfect for the drive to/from work, or on a break.

We have so many amazing guests, and you could be too - send us an email or DM and we can make that happen.

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