This episode outlines how customers can personalise their NORQAIN watches through engraving a unique feature of the timepiece known as the "NORQAIN plate." This plate, consistently located on the left side of the watch case across all models, allows owners to engrave a personal message or important inscription. The company suggests engraving meaningful dates or initials to commemorate significant life events such as weddings, births, or major accomplishments. Ultimately, this customisation is intended to transform the watch into a lifelong, personalised keepsake that reflects the owner's journey and achievements.

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