ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "The Right Way to Disclose Surcharges to Customers"
Episode Synopsis
Credit card surcharges are becoming more common as processing fees rise, but Thea Dudley stresses they must be implemented legally, transparently, and with advance notice to customers. She advises contractors to phase in changes carefully, avoid surprises at payment, and follow merchant service rules to maintain trust.
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