This episode features a conversation with Chad Carter, a 10-year veteran of the Indiana Department of Workforce Development. Chad shares his insights on the evolution of workforce development, including the shift from unemployment offices to employment centers, the impact of COVID-19 on service delivery, and the importance of alternative career paths such as apprenticeships. He also discusses Indiana's innovative programs, such as the Work Ready Grant, and the efforts to support reentry employment for those with felony convictions. Chad talks about Indiana's methodology for ranking in-demand jobs, the importance of data-driven decisions, how to prepare for AI's impact, and maintaining a compassionate approach when helping job seekers. 

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