In this episode of the Vision InSites Podcast, host Chris Anderson sits down with Ed Clay, founder of Protection America, to unpack the real-world challenges of scaling a security operation — from delegation and payroll pressure to leadership and long-term sustainability.Ed shares candid insights from building Protection America in California, including the personal and operational lessons that come with growth, portfolio clients, and managing hundreds of officers in a high-liability environment.In this conversation:• Why scaling security companies often leads to declining service quality• The hardest leadership lesson founders face when delegating control• Why payroll discipline is critical to survival in private security• How reporting has evolved from accountability to client communication• What success costs leaders if boundaries aren’t in place

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