ZARZA We are Zarza, the prestigious firm behind major projects in information technology.
Listen "Tips to Handle the Screaming Client"
Episode Synopsis
How should we manage the client that is screaming at us? What should we say? How should we act? I've been lecturing on managing difficult clients for almost 8 years now and wanted this podcast to include tips and tricks on how to deal with what I term the Exploding Bully client who is out of control.
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