Episode Synopsis "When Solving A Problem, Get To The Root Cause, Don’t Redefine The Symptom"

David A. ZimmerPractice ManagerCorporate Learning & TrainingVeris Associates, Inc.I recently read an article appearing in CIO Magazine titled “Common Project Management Metrics Doom IT Departments to Failure” where the subtitled mentioned a report by Forrester Research stated the metrics used to measure IT project success influences the perceptions of failure. It goes on to say that we need

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