Drug diversion threatens patient and staff safety—and preventing it requires a coordinated, multidisciplinary approach. In this episode, Dr. Ruth Igwegbe and Shealee Mitchell of JPS Health Network join host Carolyn Liptak to share how their organization transformed a fragmented diversion process into a high-functioning, collaborative program. From building trust with frontline teams to using AI software and proactive data monitoring, Ruth and Shealee highlight how culture, consistency, and communication are essential to effective diversion prevention. Tune in for actionable strategies that elevate both patient safety and professional accountability.
 
Guest speakers: 
Dr. Ruth Igwegbe PharmD, MBA,
Pharmacy medication safety officer
JPS Health Network
 
Shealee Mitchell, BS, RN, MJur
Pharmacy medication safety officer
JPS Health Network
 
Host: 
Carolyn Liptak, BS Pharm, MBA  
Vizient
 
Show Notes: 
[01:02-02:32] Ruth and Shealee Backgrounds
[02:33-04:46] Background on diversion detection and prevention program at JPS
[04:47-06:55] Shealee's clinical background and how it shaped how she works with teams across the organization
[06:56-09:20] How the JPS diversion response team evolved
[09:21-13:55] Advice to our listeners to strengthen their own diversion prevention programs
[13:56-16:03] Where our listeners should go to get more information about drug diversion prevention and detection programs
 
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