The Customer Experience Odyssey

Valtech Café
17/11/2025 31 min
The Customer Experience Odyssey

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Episode Synopsis

In this episode of Valtech Café, Denny Pezic (Global Vertical Lead, Mobility) and Norman Palmhof (SVP Growth, Mobility) join us live from MOVE London to explore how the automotive industry can move past legacy silos and deliver truly seamless customer journeys.

From AI, data and integration challenges to the rise of new mobility players, they unpack why customer experience has become the real driver of transformation.

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