Grab your copy of “The 7-Day Vacation Rental-Jumpstart” downloadhttps://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf   Surprise & Delight: The Guest Experience You’re Not Leveraging (Yet) What’s the real secret behind rave reviews and loyal repeat guests? It’s not bigger TVs or better coffee. It’s unexpected touches that show you care. In this episode, we unpack small, surprising ways to create magical moments for your guests—without blowing your budget. ⏱️ Highlights: The psychology behind surprise and delightHow to personalize welcome basketsWhy scent memory = guest loyaltyThe forgotten bathroom that wins reviewsBonus: our $5 secret weapon ⏱️ Timeline:00:00 – Why the surprise factor works01:50 – The welcome basket strategy03:35 – Scent memory and first impressions05:10 – Techy touches that feel personal07:20 – Unexpected luxuries in your bathroom09:00 – Pets = marketing magic10:30 – Final tip + $5 trick that blows guests away11:40 – Course info + blog recommendation   #Unexpected Touches #VacationRentalTips #AirbnbHostLife #GuestExperienceMatters #SurpriseAndDelight #ShortTermRentalSuccess #HospitalityWins #VacationRentalInspo #5StarGuestExperience #RentalHostPro #WelcomeBasketIdeas  ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:https://vacationrentalresolutions.com/2025/11/how-to-wow-your-guests-with-unexpected-touches-097Grab your copy of “The 7-Day Vacation Rental-Jumpstart” downloadhttps://vacationrentalresolutions.com/The-7-Day-Vacation-Rental-Jumpstart.pdf🎓 Want to convert more browsers into bookers?Check out the “Launch Your Vacation Rentals” course.https://courses.keystonehospitalitydevelopment.com/course/mastering-vacation-rentals-build-manage-and-grow-a-profitable-business/Join one of our groupsLinkedIn — https://www.linkedin.com/groups/12947256/Facebook — https://www.facebook.com/groups/vacationrentalresolutionsSay hi on socialLinkedIn — https://www.linkedin.com/company/vacation-rental-resolutionsFacebook — https://www.facebook.com/vacationrentalresolutions/Instagram — https://www.instagram.com/vacationrentalresolutions/BlueSky — https://bsky.app/profile/vacationrentalpro.bsky.socialListen to The Vacation Rental Resolutions Podcast herehttps://vacationrentalresolutions.com/PodcastYouTubehttps://www.youtube.com/@VacationRentalResolutionsA Division of Keystone Hospitality Property Development 

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