John and Tim discuss the reality of airbnb guest expectations in 2022 and how to think about and create a guest experience that can exceed expectations...Guest expect more, however want to pay lessBuzz on the news about nickel and dime'ing with clean fees, pet fees, heat fees, etc.Sticker price is more expensive than what nightly rates suggest, bait and switchGuest are coming in expecting a whole house for less than the price of the hotelTwitter and TikTok people are saying ‘hotels are so much better’ as funny as they sound, we need to listen to even the most outrageous criticsHow to win by not only meeting, but exceeding expectationsSet expectationsDeliverExceed expectations by going the extra mileLeave Some Feedback:What should we talk about next? Please let us know in the comments belowDid you enjoy this episode? If so, please leave a short review. We are new so all feedback helps us improve and grow. We want to help as many hosts as possible in year 1.If you would like to dive deeper into a topic, let us know in the ratings or reviews and we can do an episode with more info and insights.Want to know more, need more help or have an idea for a podcast episode or blog article? Reach out to us at [email protected] you in Florida and need a new airbnb cleaning service? Try vacationhomehelp.com so we can refer you to your new rockstar cleaning team and earn more 5-star reviews for cleanliness. Mention podcast and receive $75 off your first turnover cleaning (subject to certain exclusions).

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