UNCAGED With Rob Mcdougall

Uncaged Show
10/02/2023 14 min

Listen "UNCAGED With Rob Mcdougall"

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Episode Synopsis

Today we're speaking with Rob McDougall, the president, and CEO of Upstream Works software. Upstream work software is doing some great stuff in the omnichannel contact center software space, they're aiming to build and roll out software to increase customer engagement and agent success. Their agent-first approach to the contact center has helped bring the customer journey together across all digital channels, applications, and platforms with desktop elegance.

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