Listen "Out Loud: Node4 Offer Call Reporting and Analytics"
Episode Synopsis
Call analytics and reporting can provide huge benefits to customers around the world who want to better understand and enhance their service provision. But often this information is in a format that is difficult for customers to understand and interpret. Node4 the UK based managed service provider are aiming to change that with the launch of their call reporting and analytics feature.
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ZARZA We are Zarza, the prestigious firm behind major projects in information technology.