On this episode of The Tyler Tech Podcast, we sit down with Everett Erichsen, director of the Ulster County Department of Emergency Services in New York. Everett discusses the county’s transformative impact of the text-to-911 solution and highlights the evolution of technology and its critical role in improving public safety. Hear firsthand accounts of how text-to-911 has made a difference, from aiding individuals in distress to maintaining operations during system outages. He also outlines the importance of interoperability in ensuring seamless communication across multiple agencies.Join us for an insightful conversation on next-gen emergency response technology and the importance of embracing the future to ensure community safety.We also detail City Hall Selfie Day, an initiative created by Engaging Local Government Leaders (ELGL), which takes place on Thursday, August 15th. For more information, visit: www.elgl.org/cityhallselfieLearn more about the topics discussed in this episode with these resources:Public Safety SolutionsBlog: Is the Modern-Day 911 System Equipped for the Future?Blog: Addressing Unmet Technology Needs in 911 CentersBlog: Doing More with Less in Public SafetyBlog: Public Safety Embraces Cloud Tech for Enhanced EfficiencyVideo: Insights From a Nine-County 911 Consortium Download: Public Safety Agencies are Embracing Cloud LivingPodcast: CAD Innovations with CarbyneAnd you can listen to other episodes of the podcast at this link: www.tylertech.com/resources/podcastLet us know what you think about the Tyler Tech Podcast in this survey!

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