In this special episode of the Tyler Tech Podcast, we’re revisiting highlights from 2024 to explore how public sector technology is transforming the resident experience. From streamlining payments to enhancing transportation systems, fostering accessibility, and leveraging artificial intelligence, these discussions reveal how governments are breaking down barriers and improving community services.Morgan Jines, Tyler’s vice president of payments, explains how integrated payment systems meet evolving constituent expectations and create seamless experiences.Ted Thien, vice president and general manager of transportation software, discusses how families now demand Uber-like transparency and efficiency in K-12 transportation.Elliot Flautt, director of state data solutions, explores how artificial intelligence (AI) is empowering governments to anticipate resident needs and deliver proactive services.Kathy Wolf, senior director of user experience, and Mike Teeters, senior product manager, emphasize the importance of accessibility and inclusive design in fostering stronger, more connected communities.Finally, Kristine Lim, product manager in Tyler’s Data & Insights Division, highlights how AI simplifies access to government data and enhances transparency.Join us for an insightful look at how governments are leveraging technology to build more inclusive, efficient, and resident-centered services.This episode also celebrates inspiring stories from public sector organizations making a tangible difference in their communities through impactful technology. These examples of innovation highlight the possibilities when purpose-driven solutions meet government needs. For Tyler clients, applications are now open for the Tyler Excellence Awards, which honor organizations driving meaningful change with forward-thinking approaches.Submit your application here. You can also about excellence in the public sector below:Blog: Excellence 2024: Data & Transparency SolutionsBlog: Excellence 2024: Connected Community SolutionsBlog: Excellence 2024: Operational Efficiency SolutionsAnd learn more about the topics discussed in this episode with these resources:Download: Digital Access and Accessibility in the Resident ExperienceDownload: Revolutionizing the Government Workforce With AIDownload: A Digital Guide to Modernizing the Resident ExperienceBlog: Transforming Government Payments Through a Unified PlatformBlog: Accessibility’s Role in the Resident ExperienceBlog: Inclusive Design Connects the Whole CommunityTyler Tech Podcast: The Benefits of a Unified Digital Government Payment SystemTyler Tech Podcast: Student Transportation Tech Solutions: Safety, Efficiency, and AITyler Tech Podcast: Exploring AI’s Transformative Potential in the Public SectorTyler Tech Podcast: Why Accessibility in Public Sector Technology MattersTyler Tech Podcast: AI in the Public Sector: Guidance, Responsibility, and ImpactListen to other episodes of the Tyler Tech Podcast.Let us know what you think about the Tyler Tech Podcast in this survey!

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