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Listen "Listen or Die by Sean McDade PhD"
Episode Synopsis
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Title: Listen or Die
Author: Sean McDade PhD
Narrator: Assaf Cohen
Format: mp3
Length: 5 hrs and 23 mins
Release date: 03-21-23
Ratings: Not rated yet
Genres: Customer Service
Publisher's Summary:
In this interconnected world dominated by social media, consumers’ voices are broadcast louder and wider than ever before. Companies are faced with the choice to either listen to their customers and thrive…or eventually die. No matter what industry you’re in, you need to deliver an exceptional experience to customers that will make them want to shout your name from the rooftops! In Listen Or Die, customer experience expert Sean McDade presents 40 quick, easy-to-use best practices for creating an exemplary Voice of Customer (VoC) program.
Title: Listen or Die
Author: Sean McDade PhD
Narrator: Assaf Cohen
Format: mp3
Length: 5 hrs and 23 mins
Release date: 03-21-23
Ratings: Not rated yet
Genres: Customer Service
Publisher's Summary:
In this interconnected world dominated by social media, consumers’ voices are broadcast louder and wider than ever before. Companies are faced with the choice to either listen to their customers and thrive…or eventually die. No matter what industry you’re in, you need to deliver an exceptional experience to customers that will make them want to shout your name from the rooftops! In Listen Or Die, customer experience expert Sean McDade presents 40 quick, easy-to-use best practices for creating an exemplary Voice of Customer (VoC) program.
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